Shipping policy
Last Updated: [17 July 2025]
At Pixando, we are committed to delivering your order as quickly and efficiently as possible while keeping shipping simple and free for our UK customers.
Order Processing
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All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
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You will receive a notification once your order has been dispatched.
Shipping & Delivery Time
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We offer free standard shipping on all orders across the United Kingdom.
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Estimated delivery time: 4 to 9 business days after dispatch.
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Delivery times may vary slightly depending on your location and local courier services.
Tracking Your Order
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Once your order has shipped, we will send you a shipping confirmation email with tracking details (if applicable), so you can follow your parcel’s progress.
Delays and Exceptions
While we strive to meet our delivery estimates, delays can occasionally occur due to factors outside our control (e.g., courier delays, weather conditions, or high seasonal volume). If your order is significantly delayed, please contact us and we’ll do our best to assist you.
Shipping Address Issues
Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information.
Contact Us
For questions about shipping or delivery, please get in touch:
Pixando
Email: Pixando@outlook.com
Address: 67 Saint John's Road, Boxmoor, Hemel Hempstead, HP1 1QG, United Kingdom
Phone: +44 7655 27327