Privacy policy

Last Updated: 17 July 2025

At Pixando, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with Pixando, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.

  • Order Information: Products purchased, payment details (processed securely via third-party providers).

  • Device Information: IP address, browser type, time zone, and cookies for improving website performance.

  • Communication Data: Emails or messages you send to us for support or inquiries.

2. How We Use Your Information

We use your data to:

  • Fulfil and manage your orders

  • Process payments securely

  • Communicate with you about your order or inquiries

  • Improve our website and customer experience

  • Send updates or promotional emails (only if you’ve opted in)

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment providers (e.g. Stripe, PayPal) to process your payment

  • Shipping companies to deliver your order

  • Legal or regulatory authorities if required by law

All third parties we work with are contractually obligated to keep your data secure.

4. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent at any time (e.g., unsubscribe from marketing emails)

To exercise these rights, contact us at Pixando@outlook.com.

5. Data Security

We take appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse.

6. Cookies

We use cookies to improve your browsing experience. You can adjust your cookie preferences in your browser settings.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be posted on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

Pixando
Email: Pixando@outlook.com
Address: 67 Saint John's Road, Boxmoor, Hemel Hempstead, HP1 1QG, United Kingdom
Phone: +44 7655 27327